How can we help you?
You are always welcome to contact Mintha by e-mail firstname.lastname@example.org, Skype: minthaguddi or phone +45 5190 1381.
What is the warranty agreement for Europe Magic Wand
The warranty agreement is depending on which country you buy the massager from and their local regulations. In Europe it will be minimum 1 year and up to 2 years, but some shops might provide even longer warranty to their customers.
I regret my decision to buy and want to return my massager
In the EU there are special rules for products not purchased in a physical store. As a consumer you then have the right to cancel your purchase within at least 7 days of receiving your goods. In many countries the deadline is longer.
If you want to take advantage of the right of withdrawal, DO NOT break the transparent sealed plastic bag around your EMW as the seal is your proof that the item is new and unused.
Before you ship your products back where you bought it, you have to contact the shop and ask how to and where to ship it.
I need some advice regarding Europe Magic Wand, Genius or Genio
My massager is behaving strangely or is not working at all
Please fill out the form below, or contact Mintha by e-mail (email@example.com), Skype: minthaguddi or phone (+45 5190 1381).